Your Privacy Matters

At Exceptional Consulting Services, LLC ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it remains secure. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our services:

Personal Information: When you use our services, contact us, or sign up for newsletters, we may collect personal details such as your name, email address, phone number, company name, and job title.
Business Information: Information related to the consulting services you seek, including but not limited to business goals, project details, and financial data.
Usage Data: We may automatically collect information about how you use our website or services, including your IP address, device type, browser type, and browsing behavior.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience and gather information about site traffic and usage patterns.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Provide Services: To deliver the consulting services you have requested or agreed to, including personalized business solutions and support.
Communication: To respond to inquiries, send updates, and provide important information related to our services or account management.
Improve Services: To improve our website, customer support, and service offerings based on usage and feedback.
Marketing and Promotions: With your consent, to send promotional materials, newsletters, or offers related to our services.
Legal Compliance: To comply with legal obligations, enforce our agreements, and resolve disputes.

3. How We Protect Your Information

We implement appropriate technical, physical, and administrative measures to safeguard the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting, payment processing, or email distribution.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request that we disclose the personal information we have collected about you, including the categories of information and the specific pieces of personal information.
Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions under the law.
Right to Opt-Out of the Sale of Personal Information: We do not sell your personal information. However, if this practice changes in the future, you will have the right to opt out of the sale of your personal information.
Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA, including by denying you services or charging you different prices or rates.

To exercise your rights under the CCPA:

Request to Know or Delete: You can submit a request to access or delete your personal information by contacting us at [Insert Email Address] or [Insert Phone Number]. We may require you to verify your identity before processing such requests.
Authorized Agent: If you are using an authorized agent to submit a request on your behalf, the agent must provide a written authorization from you to do so.

6. Your Choices

You have several choices regarding the information you provide to us:

Access and Update: You can request to access, update, or correct the personal information we hold about you by contacting us directly.
Opt-out of Communications: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. However, you can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by updating the "Effective Date" at the top of this policy or by other means, as appropriate. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Exceptional Consulting Services, LLC
265 N. 7th Street #442
Colton, CA 92324
P: 840 336 3498
E: consults [at] exceptionalconsulting.me